Big Assist

Are you an infrastructure organisation looking to meet the changing environment, and seeking to adapt the way you operate? We can help.

BIG Assist is a programme putting you at the forefront of change, enabling you to reflect your organisational needs through an online diagnostic; providing you with direct support to successfully implement change; and providing you with online and offline opportunities to learn and network with other infrastructure organisations to support you in your development.

Support can be financial help, in the form of a voucher, towards support services or it may be through our peer to peer support community that allows infrastructure organisations to share and learn from one another both online and offline. For this reason, even those who are not awarded vouchers will still be able to benefit from the programme by learning from the experience of other organisations.

Big Assist focuses support in these key areas:

Strategy, planning and managing change

  • Organisational strategy
  • Planning, assessing and communicating impact
  • Business planning
  • Leading change

Financial sustainability

  • Income strategy and new business models
  • Cost efficiency and savings
  • Financial management
  • Managing your assets

Innovation, new products and ways of working

  • Innovating culture
  • Developing new products, services and ways of working

Marketing and building strategic relationships

  • Collaborations and partnerships
  • Strengthening and creating effective relationships
  • Marketing and communications

Supporting and developing people and organisational culture

  • Organisational culture
  • Developing skills and adapting to change
  • New structures and ways of working

To get started with BIG Assist call us on 0121 212 6580 or email

NOTE: Big Assist is delivered by NCVO under contract to the BIG Lottery Fund until March 2015.

The idea of setting up a Charity Shop emerged from a budget planning meeting when we were horizon scanning and feeling very gloomy about the future economic climate. We agreed we needed to develop our commercial activities to bring in our own income, and that would help us continue to run the core services we provide to our members.

Southend Association of Voluntary Services
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